William has a Bachelors Degree in Networking Systems from Purdue's School of Engineering and Technology at the IUPUI campus. William also passed his ICND1 exam in 2018 for his Cisco Certified Entry Network Technician (CCENT) certification. William's primary responsibility with Cyberian is performing as a Helpdesk Technician assisting our clients with various needs and assisting with networking issues. Prior to Cyberian, William was employed with Bowen Engineering in a similar role assisting an internal IT Helpdesk. Before Bowen, William had two jobs in computer repair shops, where he received the valuable experience with hardware and software repairs on laptops and desktops.

While away from work, William enjoys snowboarding, building computers and server labs, and playing video games.